Terms and Conditions - GoTom Quiz App

Last Updated: 20/08/2025

1. Introduction

Welcome to GoTom Quiz ("the App"). These Terms and Conditions ("Terms") govern your use of the GoTom Quiz mobile application operated by Esperto B.V. ("we," "us," or "our").

By accessing or using our App, you agree to be bound by these Terms. If you disagree with any part of these Terms, then you may not access or use the App.

2. Acceptance of Terms

By downloading, installing, or using the GoTom Quiz App, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.

3. Description of Service

3.1 Platform Service

GoTom Quiz is a learning and training platform that enables organizations to deliver educational content, quizzes, assessments, and training materials to their users.

3.2 Content Provision

Important: We provide the platform and technology infrastructure. All educational content, including but not limited to:

• Quiz questions and answers
• Study materials
• Explanations and educational content
• Assessments and training materials
• Course content and documents

("Content") is provided by the organizations themselves. We do not create, own, or control the educational content delivered through our platform.

4. Content Ownership and Intellectual Property

4.1 Third-Party Content

All Content available through the App is owned by the respective organizations that have provided it. This includes:

• Questions, answers, and explanations
• Study materials and course content
• Images, videos, and multimedia content
• Assessments and training materials

4.2 Platform Rights

We own the GoTom Quiz platform, including:

• The mobile application software
• Platform infrastructure and technology
• Our logos, trademarks, and branding
• Platform functionality and features

4.3 Your Content

Any data you create through your use of the App (such as quiz results, progress tracking, and profile information) remains your property, subject to our Privacy Policy.

5. User Restrictions and Prohibited Activities

5.1 Content Usage Restrictions

You agree that you will NOT:

• Copy, reproduce, or duplicate any Content from the App without explicit written consent from the organization that provided the Content
• Share, distribute, or transmit Content to third parties without proper authorization
• Publish or make available Content on other platforms, websites, or applications
• Create derivative works based on the Content
• Use Content for commercial purposes without explicit permission
• Screenshot, record, or capture Content for yourself, distribution or sharing
• Reverse engineer or extract Content from the App

5.2 General Prohibited Activities

You agree that you will NOT:

• Use the App for any unlawful purpose or in violation of applicable laws
• Attempt to gain unauthorized access to the App or its systems
• Interfere with or disrupt the App's functionality
• Use automated systems (bots, scrapers) to access the App
• Impersonate any person or entity
• Upload malicious software or harmful content
• Violate the rights of other users or organizations

6. Monitoring and Security

6.1 Traffic Monitoring

We may monitor user traffic and activity for the following purposes:

• Security: To protect the App and its users from unauthorized access, cyber threats, and malicious activities
• Copyright Protection: To ensure the protection of intellectual property rights for all Content provided by organizations
• Platform Integrity: To maintain the proper functioning and security of our platform
• Compliance: To ensure compliance with these Terms and applicable laws

6.2 Content Protection Measures

We implement technical and organizational measures to protect Content from unauthorized access, copying, or distribution. This includes:

• Monitoring for suspicious downloading or access patterns
• Implementing access controls and authentication
• Tracking content usage and distribution
• Investigating potential copyright violations

6.3 Reporting Violations

If we detect or are notified of potential violations of these Terms or copyright infringement, we may:

• Investigate the reported violation
• Suspend or terminate user accounts
• Remove or restrict access to Content
• Cooperate with content owners and law enforcement
• Take legal action as appropriate

7. Account Responsibilities

7.1 Account Security

You are responsible for:

• Maintaining the confidentiality of your login credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized access
• Using the App only for authorized purposes
• Not sharing your account with any other person or allowing others to use your account

7.2 Accurate Information

You agree to provide accurate and complete information when creating your account and to update this information as necessary.

8. Organizational Relationships

8.1 Organization-Provided Content

When you access Content through the App, you are accessing materials provided by your organization or educational institution. Your use of this Content may be subject to additional terms and policies set by your organization.

8.2 Organization Responsibilities

Organizations using our platform are responsible for:

• Ensuring they have the right to provide Content through our platform
• Complying with applicable copyright and intellectual property laws
• Setting appropriate usage policies for their Content
• Notifying us of any copyright violations or unauthorized use

9. Disclaimers

9.1 Platform Disclaimer

The App is provided "as is" and "as available." We make no warranties, express or implied, regarding:

• The accuracy, completeness, or reliability of Content
• The uninterrupted or error-free operation of the App
• The security of data transmission

9.2 Content Disclaimer

We do not endorse, warrant, or guarantee the accuracy of Content provided by organizations. We are not responsible for:

• The quality or accuracy of educational Content
• The effectiveness of training materials
• Any outcomes resulting from the use of Content

10. Limitation of Liability

To the maximum extent permitted by law, we shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from:

• Your use of the App or Content
• Unauthorized access to or use of Content
• Any errors or omissions in Content
• Any interruption or cessation of the App

11. Termination

11.1 Termination by You

You may terminate your account at any time by following the account deletion process in the App or contacting us.

11.2 Termination by Us

We may suspend or terminate your account immediately if:

• You violate these Terms
• You engage in copyright infringement
• You use the App for unauthorized purposes
• Your organization requests account termination
• We discontinue the service

11.3 Effect of Termination

Upon termination:

• Your access to the App and Content will cease
• Your account data may be deleted
• These Terms will continue to apply to any prior use

12. Copyright Infringement

12.1 DMCA Compliance

We respect intellectual property rights and comply with the Digital Millennium Copyright Act (DMCA). If you believe your copyrighted work has been infringed, please contact us with:

• Description of the copyrighted work
• Location of the infringing material
• Your contact information
• A statement of good faith belief
• A statement of accuracy and authority

12.2 Repeat Infringers

We reserve the right to terminate accounts of users who are repeat copyright infringers.

13. Updates and Modifications

13.1 Terms Updates

We may update these Terms at any time. We will notify you of material changes by:

• Posting updated Terms in the App
• Sending notifications through the App
• Email notification to registered users

13.2 Continued Use

Your continued use of the App after Terms updates constitutes acceptance of the new Terms.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Netherlands, without regard to its conflict of law provisions.

15. Dispute Resolution

Any disputes arising from these Terms or your use of the App shall be subject to the exclusive jurisdiction of the courts of the Netherlands.

16. Contact Information

For questions about these Terms, please contact us at:

Esperto B.V.
Email: support@esperto.one
Subject: Terms and Conditions - GoTom Quiz App

17. Severability

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

18. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and us regarding your use of the App.

Important Notice: By using the GoTom Quiz App, you acknowledge that you understand and agree to these Terms and Conditions. You also acknowledge that the Content is provided by organizations and is protected by copyright and intellectual property laws. Unauthorized use, copying, or distribution of Content is strictly prohibited and may result in legal action.

For Organizations: If you are providing Content through our platform, please ensure you have the necessary rights and permissions to distribute your educational materials through the GoTom Quiz App.

Privacy Policy - GoTom Quiz App

Last Updated: 20/08/2025

1. Introduction

This Privacy Policy explains how we collect, use, and protect your information when you use our mobile application GoTom Quiz (the "App"). The App is operated by Esperto B.V. ("we," "us," or "our").

Important: We provide a learning platform that enables organizations to deliver their educational content. All quiz content, study materials, and training resources are provided by the organizations themselves.

By using our App, you agree to the collection and use of information in accordance with this Privacy Policy and our Terms and Conditions.

2. Information We Collect

2.1 Personal Information

When you use our App, we may collect the following personal information:

• Account Information: Username, display name, email address, and password
• Profile Information: First name, surname, job function, organization name, and profile picture/avatar
• Contact Information: Email address for communication and account verification
• Professional Information: Organization affiliation and job function

2.2 Device Information

We automatically collect certain information about your device:

• Device Identifiers: Device name, model, operating system version
• App Information: App version, unique app identifier, registration ID
• Network Information: IP address, network connection type

2.3 Usage Information

We collect information about how you use the App:

• Training Data: Quiz results, assessment scores, course progress, and completion status
• Activity Data: Login timestamps, app usage patterns, and feature utilization
• Preferences: Language settings, notification preferences, and video settings (WiFi-only)

2.4 Technical Data

• Log Data: Error logs, crash reports, and performance metrics (stored on our own logging infrastructure in the Netherlands and Germany)
• Authentication Tokens: Secure tokens for maintaining your login session

3. How We Use Your Information

We use the collected information for the following purposes:

3.1 Service Provision

• Provide and maintain the GoTom Quiz platform
• Authenticate and authorize access to your account
• Enable organizations to deliver their educational content through our platform
• Track and display your learning progress

3.2 Communication

• Send important notifications about your account and training
• Provide customer support and respond to inquiries
• Send email verification messages
• Deliver push notifications (with your consent)

3.3 App Improvement

• Analyze app usage to improve functionality
• Debug and resolve technical issues
• Enhance user experience and performance

3.4 Compliance and Security

• Ensure compliance with organizational training requirements
• Maintain security of your account and data
• Prevent fraud and unauthorized access
• Monitor user traffic for security purposes and to protect intellectual property rights
• Detect and prevent unauthorized copying or distribution of organizational content

4. Data Sharing and Disclosure

4.1 Third-Party Services

We use the following third-party service that may have access to your information:

• Firebase (Google): For push notifications only - hosted in Europe (europe-west1)

4.2 Organizational Sharing

If you're using the App through your organization:

• Your organization may have access to your training progress and results
• Training data may be shared with your organization's administrators
• Usage reports may be provided to your organization
• Your organization is responsible for the content they provide through our platform
• We may share information about potential misuse of organizational content with the content owners

4.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

5. Data Security

We implement appropriate security measures to protect your personal information:

• Encryption: Data is encrypted in transit and at rest
• Access Controls: Strict access controls and authentication requirements
• Secure Storage: Data is stored on our own secure servers in the Netherlands and Germany with regular security updates
• Monitoring: Continuous monitoring for security threats, vulnerabilities, and unauthorized access
• Content Protection: Monitoring to detect and prevent unauthorized copying or distribution of organizational content

6. Your Rights and Choices

6.1 Access and Update

• You can access and update your profile information within the App
• You can change your password and account preferences
• You can update your email address and contact information

Important: You may not share your account with others. Each user must have their own individual account.

6.2 Data Deletion

• You can request deletion of your account and associated data
• Some data may be retained for legal compliance or legitimate business purposes

6.3 Communication Preferences

• You can opt out of non-essential email communications
• You can disable push notifications in your device settings
• You can adjust in-app notification preferences

7. Data Retention

We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy:

• Account Information: Retained while your account is active
• Training Data: Retained for organizational compliance requirements
• Technical Data: Typically retained for up to 12 months
• Log Data: Retained for debugging and security purposes

8. International Data Transfers

Your personal data is stored and processed on our own servers located in the Netherlands and Germany. Limited international data transfers may occur in the following situations:

8.1 Push Notifications

• Firebase (Google): Used only for push notifications
• Location: Hosted in Europe (europe-west1 region)
• Transfers: Google may process notification data through their global infrastructure for delivery optimization
• Safeguards: Google's Standard Contractual Clauses and EU-US Data Privacy Framework

8.2 Your Data Storage

• Primary Data: All your quiz results, profile information, and training data are stored on our own servers located in the Netherlands and Germany
• Logging: Our own logging service operates within our controlled infrastructure in the Netherlands and Germany

We ensure that any international transfers comply with applicable data protection laws and include appropriate safeguards to protect your personal information.

9. Children's Privacy

Our App is not intended for use by children under 13 years of age. We do not knowingly collect personal information from children under 13.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the updated Privacy Policy in the App
• Sending you a notification through the App or email
• Updating the "Last Updated" date at the top of this Privacy Policy

11. Permissions

The App may request the following permissions:

11.1 Camera

• Purpose: To scan QR codes for authentication and access
• Usage: Only activated when you use the QR code scanner feature
• Control: You can deny camera access and use alternative login methods

11.2 Push Notifications

• Purpose: To send important training reminders and updates
• Usage: Only with your explicit consent
• Control: You can disable notifications in your device settings

11.3 Network Access

• Purpose: To connect to our servers and sync your data
• Usage: Required for the App to function properly
• Control: You can control network access through your device settings

11.4 Storage

• Purpose: To store your preferences and offline data
• Usage: For app functionality and offline access
• Control: Managed automatically by the App

12. Data Controller

The data controller for your personal information is:

Esperto B.V.
Email: support@esperto.one
Website: https://www.esperto.one/

13. Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: support@esperto.one
Subject: Privacy Policy Inquiry - GoTom Quiz App

14. Effective Date

This Privacy Policy is effective as of 20/08/2025 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

15. Consent

By using the GoTom Quiz App, you consent to our Privacy Policy and agree to the collection, use, and disclosure of your information as described in this document. You also agree to comply with our Terms and Conditions, which include important restrictions on the use of organizational content.

Note: This privacy policy is designed to be transparent about our data practices. If you have specific concerns about your privacy or data handling, please don't hesitate to contact us at support@esperto.one.